Welcome to all you need to know about the fibre optic upgrade of South Brisbane. This website will be regularly updated – so make sure you return on a regular basis.
As the South Brisbane telephone exchange is being closed to make space for the new Queensland Children's Hospital, we are replacing the area's existing copper wire network with high-speed fibre optic cables. This includes cable broadband.
The new fibre network will deliver access to high-speed telecommunications for your premises, including fixed phone services and super-fast broadband.
If you are receiving services over the Telstra copper network, regardless of which service provider you are with, your home or business premises will need to be upgraded to the new fibre network to continue receiving fixed phone, fixed line data and broadband services. Telstra BigPond cable broadband services will also be upgraded to the new network. This upgrade will not affect mobile services, Foxtel Pay TV services or services provided over alternative networks (such as cable) by other service providers.
The upgrade is a three stage process. We'll:
Your service provider will contact you to explain the nature of the changes and when they will happen.
This website should supply you with all the information you need but if you'd like to speak to someone directly just call 1800 336 334.